Returns & Exchanges

At Selenichast, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, you may return or exchange eligible items within 30 days of the delivery date.

1

Initiate Your Request

Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.

3

Ship the Items

Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing